Help & Support Center
Everything you need to know about building ATS-optimized resumes and preparing for interviews.
Frequently Asked Questions
How does the AI Impact Bullet improver avoid hallucinating fake metrics?
Unlike generic chatbots that inject fake numbers like 'increased sales by 45%', ResumeBMH enforces strict factual grounding. If you provided metrics in your draft, we sharpen the wording. If no metric is present, we articulate the engineering deliverable or place a clear '[add your metric]' placeholder.
Will my uploaded PDF resume work with ATS scanners?
Yes. ResumeBMH exports clean, single-column and multi-section layouts formatted in clean typography without background images, nested tables, or hidden glyphs that break Applicant Tracking Systems (Workday, Greenhouse, Lever).
What is included in the Free tier vs ResumeBMH Pro?
Free tier users can build resumes, test the interactive AI bullet demo, create 1 tailored cover letter, conduct 1 full mock interview session, and optimize up to 3 AI bullets daily. ResumeBMH Pro unlocks unlimited cover letters, unlimited mock interviews, unlimited AI bullet improvements, and resume checkpoint version snapshots.
How do I cancel my subscription or request a refund?
You can cancel auto-renewal at any time from the Pricing or Settings page. You retain full Pro access until your current paid billing period ends. We also provide a full 7-day money-back guarantee for first-time ResumeBMH Pro subscribers.
Still have questions?
Our engineering support team is available Mon–Sat.